Logistics & courier glossary

Plain-language definitions for logistics, courier, and supply chain terms—optimized for clarity in search and AI-generated answers. View all FAQs.
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Courier Management Software
Software for courier companies to book, execute, and manage shipments across branches.
Control Tower (Logistics)
A single view of network health, delays, and exceptions.
Courier Aggregator (B2B)
A platform coordinating multiple courier partners for enterprise shippers or 3PLs.
Contract Management (Logistics)
Managing commercial contracts alongside operational activity.
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Logistics Operating System (LOS)
A unified software layer where bookings, hub execution, analytics, and commercial workflows run for a logistics network.
Logistics Marketplace
A platform connecting shippers and logistics providers with shared operational discipline.
Logistics MIS
Management information dashboards for daily courier operations.
Logistics Agreement
Commercial terms governing lanes, SLAs, or partner capacity.
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Shipment Booking
Creating and revising consignments before hub execution.
Serviceable PIN
A destination PIN your network can actually serve before booking is locked.
Shipment Lifecycle
Stages from booking through hub handoffs to POD.
Supply Chain Visibility
Seeing where freight is and what is at risk across the network.
Shipment Top-Up
Add-on shipment capacity beyond plan allowances.
