Product · Capabilities

Logistics management software for Indian courier & 3PL operations

Doorear connects booking, network execution, analytics, and accounts in one multi-tenant workspace. Below are real in-app views—sidebar navigation included—followed by the full capability matrix.

Operational MIS

Branch throughput & SLA signals

Live MISAI signalsStage-aware

OFD progress

84%

At-risk lanes

3 lanes

Hub inward

Queue stable

Escalations

Down 18%

Operational MIS: pipeline health, delays, and branch throughput—the kind of screen leadership and hub heads use in daily standups.

In the product

Roles, invites, and least-privilege access

Granular permissions separate who books freight, who edits company setup, who exports financials, and who administers users—aligned to how mixed hub teams and partners actually work.

Roles & invites

Least-privilege access

Branch usersPermissionsAI-ready context

Role

Hub supervisor

Scope

BOM branch

Exports

Finance only

Admin

Restricted

Capabilities

Translate operational work into measurable business value

Each module maps to how dispatchers, hub managers, and leadership actually run the day—from AWB booking workflows to fleet and hub visibility.

Forward shipment booking & AWB-style orders

Structured booking flows replace ad hoc spreadsheets and disconnected forms. Every consignment lives in one shipment booking software layer so customer service, operations, and finance reference the same AWB narrative—even when bookings change mid-flight.

  • Fewer duplicate consignments across branches
  • Cleaner escalation paths when customers amend instructions
  • Foundation for GST-oriented invoicing tied to real shipment events

Bags, manifests, inward legs, delivery runs

Model physical reality: consolidate into bags, attach manifests for linehaul, record inward legs at hubs, and schedule delivery runs to POD. Supervisors see where freight sits—not only a binary “shipped” flag.

  • Audit trail from first mile through sortation to last mile
  • Easier exception handling when a lane or hub underperforms
  • Better alignment with last mile delivery operations software expectations

Branch hierarchy & branch-scoped users

Configure parent/child branches and limit what each user sees. Multi branch courier software should mirror your org—not flatten everyone into one bucket where sensitive data leaks across sites.

  • Hub managers focus on their geography without noise from other regions
  • Central ops retain roll-up visibility for planning
  • Safer partner or franchise expansions with scoped access

Serviceable PIN / location master

Validate serviceability before you commit drivers, linehaul, or customer promises. PIN discipline is a margin lever for Indian networks where pin-code level SLAs are table stakes.

  • Reduce rescans and emergency reroutes
  • Give commercial teams accurate coverage maps for bids
  • Support network planning conversations with data, not anecdotes

Operational dashboard & MIS / analytics

Operational MIS shows pipeline health, delays, OFD progress, and branch throughput—so daily standups start from metrics instead of reconstructing history from memory.

  • Identify recurring choke points by lane or hub
  • Compare branches on consistent definitions
  • Bridge ops and leadership with fewer manual Excel extracts

Sales & purchase analytics (where enabled)

When enabled, commercial and procurement analytics sit beside operations so founders and finance controllers see margin pressure alongside shipment volume—not weeks later.

  • Tighter alignment between freight mix and revenue
  • Earlier signals when a lane becomes commercially unviable

Company profile & GST-oriented fields

Company profile, GST fields, and invoicing terms keep documents aligned with how you legally bill customers. Software supports structure; your advisors own compliance decisions.

  • Consistent identity on AWB products, tax invoices, and vouchers
  • Fewer finance fire drills at month end

Roles & granular permissions

Separate who books shipments, who edits users, who exports financials, and who administers company setup. Essential for mixed teams across hubs and outsourced last-mile partners.

  • Least-privilege access patterns for enterprise buyers
  • Reduced risk of accidental configuration changes

Procurement: RFQs, proposals, agreements

Run procurement RFQ logistics software flows for vendor collaboration—structured threads instead of inbox chaos when you enable these modules.

  • Shared workspace for proposals and agreements
  • Optional public quotes when customers need a shareable artifact

Shipment allowances & top-ups (cost optimization)

Plans include monthly shipment ceilings and user seats. When volumes spike—festival season, new client onboarding, or e‑commerce surge—you can add extra shipments at a predictable per-piece top-up instead of forcing an immediate tier jump. That flexibility is a meaningful differentiator for operators balancing growth and working capital.

  • Aligns finance and ops on the same usage story inside the product—not a disputed spreadsheet.
  • Shipment balance resets on the billing cycle so teams know when allowances refresh.
See plan limits & top-up economics →

Accounts & finance artifacts

Accounts includes AWB products, tax invoices, and vouchers so finance artifacts stay tied to the same tenant as shipment activity—ideal for teams that want courier company admin software with operational context, not a standalone accounting tool.

Subscription & billing transparency

Plans, trials, and usage reminders keep leadership aligned. Where in-product checkout is not the path, teams coordinate renewals offline—see Pricing for numbers straight from the Plans & upgrade experience.

Match features to your rollout plan

Walk through hubs, permissions, analytics, and subscription allowances with our team. We keep the conversation grounded in what is live for your tenant—including integrations you have explicitly deployed.